Sharp - Drawer Microwave

Do not buy ($1,200) a drawer microwave manufactured by Sharp.When installed in a cabinet as designed, the unit blows the moisture from the heated product down the front of the cabinet causing the wood to rot.

Sharp customer service stated I need to "purchase" an additional kit that is designed for a flush mount install. My unit was not flush mount installed. Sharp sent a tech to my house and he witnessed the issue and did not know of a fix.

I paid $1,200 for a microwave.

I should not have to pay any additional for it to work as designed.

If you have one of these units installed as designed, cook a couple of potatoes and watch the water roll down your cabinet.You will be replacing your cabinet.

This review is a subjective opinion of a user.
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More Review Details

Customer service

  • What I liked
      No items
  • What I disliked
    • Being accused of installing unit incorrectly
    • Horrible customer service

Reason of review:
Poor customer service
Preferred solution:
Fix the unit properly at Sharps expense. I shoudl not have to spend any additional money nor install additional parts when the unit is installed as designed.
Product or service
Sharp Smd2470As Microwave Drawer Oven
Review category
Appliances and Electronics
review #777915

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